BlueWave Technology approaches every client engagement with their business needs in mind, which sets us apart from many other solutions providers. We use our Customer-Focused Implementation Model, which blends the best of business process management with our flagship product PipelineClaims®.

How do we do this?

1) User Focus

PipelineClaims’® features and functionality have been specifically developed and tuned for the Property and Casualty carrier and Third Party Administrator market. This includes specific modules, templates and best practices, which will provide:

• Configurable business processes for flexibility
   
• Management visibility and reporting
   
• Easy configuration of “out-of-the-box” functionality
   
• Transparency to managers and supervisors
   
• Flexible reports
   
• Comprehensive security model

2) Technological Advantage

PipelineClaims® has been developed using easily extensible industry standard technologies. This gives our customers greater control in terms of functionality and technology ownership. In addition, customers benefit from a collaborative development model and the ability to leverage enhancements created by PipelineClaims’ client feedback model. Also:

• PipelineClaims® uses a comprehensive workflow engine to address your business processes. System operations like FNOL capture, managing claims data, reserves and recovery management, payment transactions and action item management can all be customized using a web-based workflow administration tool.
   
• Securely collaborating with existing business systems is a top priority for PipelineClaims®. We offer several integration options including a web services API, messaging, and an intranet API, all secured by a multi-tier access control system.
   
• PipelineClaims® makes it possible to access and leverage your data in distinct ways. We can help you integrate to an online policyholder service portal, a mobile adjuster platform, or your agency network.